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The Westin South Coast Plaza
Overview
Services
Overview
Last updated: Feb 22, 2025
Key features
- 400 guests
- Catering included
- Pets allowed on case-by-case basis
- 34 min. response time
Reviews
(1293)
(481)
4.4 · 1293 reviews
Arash Izadi Feb 6, 2024
Hands down used to be my favorite hotel. I stay here weekly and as an Ambassador Elite, they used to treat me like royalty. But they had a big staff change and with new management, it’s just not the same. With the loyalty I show the brand and this hotel, I would have expected better service. After 100 days at the hotel last year, you would think they would go out of their way for you. They used to, but not anymore. And the management just doesn’t care. Hopefully it’s just transitional and they go back to top tier service for one of their most loyal regulars.
Arash Izadi Feb 6, 2024
Hands down used to be my favorite hotel. I stay here weekly and as an Ambassador Elite, they used to treat me like royalty. But they had a big staff change and with new management, it’s just not the same. With the loyalty I show the brand and this hotel, I would have expected better service. After 100 days at the hotel last year, you would think they would go out of their way for you. They used to, but not anymore. And the management just doesn’t care. Hopefully it’s just transitional and they go back to top tier service for one of their most loyal regulars.
Kiet TT Mar 27, 2024
Nice premium and clean hotel within driving distance to Downtown LA. The staff are nice and they greeted me with a smile when I checked in. The beds are comfortable and I slept well on them. But there’s no microwave in the room and you have to call the front desk to request it.
Kiet TT Mar 27, 2024
Nice premium and clean hotel within driving distance to Downtown LA. The staff are nice and they greeted me with a smile when I checked in. The beds are comfortable and I slept well on them. But there’s no microwave in the room and you have to call the front desk to request it.
Ash Sterlekar Dec 27, 2023
Holidays decorations were phenomenal!!
The Westin South Coast Plaza, Costa Mesa is a fantastic Westin hotel. They have a very nice lobby, with waterfalls coming down from level 2. Level 2 is fitness center, swimming pool and outdoors lounging area.
Rooms are very good, view if very decent.
Good lobby bar, and very nice breakfast 🍳!
They have a giant Christmas 🎄 tree for holidays right in the front of it.
Ash Sterlekar Dec 27, 2023
Holidays decorations were phenomenal!!
The Westin South Coast Plaza, Costa Mesa is a fantastic Westin hotel. They have a very nice lobby, with waterfalls coming down from level 2. Level 2 is fitness center, swimming pool and outdoors lounging area.
Rooms are very good, view if very decent.
Good lobby bar, and very nice breakfast 🍳!
They have a giant Christmas 🎄 tree for holidays right in the front of it.
Tony Pruitt Feb 29, 2024
As a loyal Bonvoy member, my recent stay at the Westin South Coast Plaza left much to be desired. From being assigned a meeting room as my accommodation to encountering multiple issues throughout my stay, the experience was far from satisfactory!
Upon arrival, I was dismayed to find that my designated room was actually a "meeting room." Not only was this unconventional for a hotel stay, but the room itself was visibly dirty, as evidenced by the attached pictures.
Furthermore, basic amenities were lacking; the bedside lamp was devoid of light bulbs. Additionally, the absence of power outlets near the bed was inconvenient and surprising for a hotel of this caliber.
The frustration continued with connectivity issues; the internet in the room failed to connect because I lacked a traditional room number, adding unnecessary complications to simple tasks. Moreover, my key card proved ineffective in accessing essential facilities such as the fitness center and even failed to unlock the meeting room door, necessitating assistance from a porter to regain entry to my assigned space.
Overall, my experience as the Westin South Coast Plaza fell short of expectations on multiple fronts, from accommodation quality to basic amenities and service reliability. The staff was aloof and didn't care one bit about the issues. As a valued Bonvoy member, I would have hoped the hotel would have taken these concerns seriously, but even emails to the hotel's Director of Operations, were met with nothing more than a "I'm sorry" attitude. Unfortunate that the hotel doesn't take these concerns seriously and work towards improving the guest experience.
Don't stay at this hotel. You will be disappointed!
Tony Pruitt Feb 29, 2024
As a loyal Bonvoy member, my recent stay at the Westin South Coast Plaza left much to be desired. From being assigned a meeting room as my accommodation to encountering multiple issues throughout my stay, the experience was far from satisfactory!
Upon arrival, I was dismayed to find that my designated room was actually a "meeting room." Not only was this unconventional for a hotel stay, but the room itself was visibly dirty, as evidenced by the attached pictures.
Furthermore, basic amenities were lacking; the bedside lamp was devoid of light bulbs. Additionally, the absence of power outlets near the bed was inconvenient and surprising for a hotel of this caliber.
The frustration continued with connectivity issues; the internet in the room failed to connect because I lacked a traditional room number, adding unnecessary complications to simple tasks. Moreover, my key card proved ineffective in accessing essential facilities such as the fitness center and even failed to unlock the meeting room door, necessitating assistance from a porter to regain entry to my assigned space.
Overall, my experience as the Westin South Coast Plaza fell short of expectations on multiple fronts, from accommodation quality to basic amenities and service reliability. The staff was aloof and didn't care one bit about the issues. As a valued Bonvoy member, I would have hoped the hotel would have taken these concerns seriously, but even emails to the hotel's Director of Operations, were met with nothing more than a "I'm sorry" attitude. Unfortunate that the hotel doesn't take these concerns seriously and work towards improving the guest experience.
Don't stay at this hotel. You will be disappointed!
Dominique Barrera Feb 12, 2024
Nice location and the staff was friendly(definitely not robots).
The windows were really dirty so you couldn't enjoy the view.
Rooms were basic: No bathroom vent or tub, shampoo was out and never refilled, there was coffee in my room, fridge with ice bucket, safe, but no microwave.
WiFi is not free
Parking is not free
Elevators were well used and partially broken
Extra charges(200$) for parking, gift shop, and other posted to my account. I never went to a gift shop and the hotel hasn't responded in 3 days to my email.
Update:
Never got the charges cleared...
Visit #2(last):
Price was 2x for the same stay. (300$ per night)
Windows are still filthy.
Didn't get charged extra for parking this time.
Printed my receipt out on used paper with other customer data(full names, charges, group codes, room numbers, status)
30$ for a burger & fries
Doors slam shut and are very loud.
Can hear the next room and anyone talking in the hallway on their way to the elevator.
Dominique Barrera Feb 12, 2024
Nice location and the staff was friendly(definitely not robots).
The windows were really dirty so you couldn't enjoy the view.
Rooms were basic: No bathroom vent or tub, shampoo was out and never refilled, there was coffee in my room, fridge with ice bucket, safe, but no microwave.
WiFi is not free
Parking is not free
Elevators were well used and partially broken
Extra charges(200$) for parking, gift shop, and other posted to my account. I never went to a gift shop and the hotel hasn't responded in 3 days to my email.
Update:
Never got the charges cleared...
Visit #2(last):
Price was 2x for the same stay. (300$ per night)
Windows are still filthy.
Didn't get charged extra for parking this time.
Printed my receipt out on used paper with other customer data(full names, charges, group codes, room numbers, status)
30$ for a burger & fries
Doors slam shut and are very loud.
Can hear the next room and anyone talking in the hallway on their way to the elevator.
The Westin South Coast Plaza Wedding Venue Pricing Guide
See below for the pricing information on the most popular wedding sizes. Select your date and guest count to view the accurate estimate for your event.Avg. cost for 70 guests
$2,500 for venue rental $36 per person
$13,644 with food & beverages $195 per person
Avg. cost for 100 guests
$2,500 for venue rental $25 per person
$18,048 with food & beverages $180 per person
Avg. cost for 150 guests
$2,500 for venue rental $17 per person
$25,389 with food & beverages $169 per person
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Facilities
- Information
- Professional services provided since 2024
- Languages:
- English
- Premises
- Standing 400 people
- Banquet seats 400 people
- Reception can be held both inside & outside
- Ceremony can be held both inside & outside
- There is a separate space for a wedding ceremony
- There are enough chairs and tables for the maximum capacity of people
- There are enough linens for the maximum capacity of people
- Inventory
- Tables
- Chairs
- Napkins
- Tableware
- Catering & Drinks
- We specialize in these cuisines:
- American
- European
- It is not permitted to bring a third-party catering service provider
- You cannot bring your own drinks
Permits and restrictions
- Preparation start times are arranged on case-by-case basis
- Equipment removal time is coordinated on case-by-case basis
- There are no sound restrictions inside
- There are no sound restrictions outside
- No preferred partners, but we can recommend other vendors.
- Pets allowed on case-by-case basis
- No fireworks
- No smoke show during a musical performance
- No confetti
Payments
35%
Deposit required at the time of booking 30 days
The remaining service cost must be paid before the event Service scope and pricing is the same for all event types
Payment:
Bank transfer
Credit card
Cancellation policy
Free cancelation of the booking is not applicable
Changing the event date is not allowed. Changing the date would require canceling the existing booking.
FAQs About The Westin South Coast Plaza Wedding Venue
The cost of booking The Westin South Coast Plaza for a wedding depends on a lot of factors, such as the number of guests, day of the week you’re having your wedding, services you select. Maximum capacity of The Westin South Coast Plaza is 400 guests. For a wedding of 50 people The Westin South Coast Plaza wedding venue cost starts at $10,708.The Westin South Coast Plaza pricing guide:
- Price for venue rental for 50 guests - $2,500, $50 per person
- Price for 50 guests with catering and beverages - $10,708, $214 per person
- Price for venue rental for 75 guests - $2,500, $33 per person
- Price for 75 guests with catering and beverages - $14,378, $192 per person
- Price for venue rental for 100 guests - $2,500, $25 per person
- Price for 100 guests with catering and beverages - $18,048, $180 per person
- Price for venue rental for 125 guests - $2,500, $20 per person
- Price for 125 guests with catering and beverages - $21,718, $174 per person
- Price for venue rental for 150 guests - $2,500, $17 per person
- Price for 150 guests with catering and beverages - $25,389, $169 per person
- Price for venue rental for 200 guests - $2,500, $13 per person
- Price for 200 guests with catering and beverages - $32,729, $164 per person
- Price for venue rental for 300 guests - $2,500, $8 per person
- Price for 300 guests with catering and beverages - $47,410, $158 per person
At the The Westin South Coast Plaza wedding venue, you can host up to 400 seated guests or up to 400 standing guests.
Yes, The Westin South Coast Plaza offers in-house catering specializing in American, European cuisine. At this wedding venue it isn’t possible to bring your own third-party catering.
No, The Westin South Coast Plaza wedding venue doesn’t allow you to bring your own drinks.
No, there isn’t any parking available at the The Westin South Coast Plaza wedding venue.
No, there isn’t any accommodation available at the The Westin South Coast Plaza wedding venue or in the nearby area.
There are no noise restrictions at the The Westin South Coast Plaza wedding venue.
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