Residence Inn Oxnard River Ridge

We think they have been in the process of remodeling this very large Residence Inn. However, we got several rooms for a family event and we were put in the rooms that still needed to be remodeled which made up about a third of the compound. We didn't have hair dryers. we didn't have toaster. The bathroom doors didn't work. The dishwasher did not work nor did the garbage disposals. Even the phones didn't work and we had to ask for silverware. It was absolutely terrible. Every time we would ask for help, the staff was fabulous and Tried to send somebody to address the problem quickly but it was dirty and rusty with cigarette butts outside the door. If you're gonna stay here, please do not let them put you in buildings like 28,29 or 15,16 17,18, and many more buildings that are still needing to be renovated. awful. Awful. Awful

An Absolute Gem!!!! Make this the place you stay!!! For years I've been dealing with the typical "hum-drum" hotels in the Ventura area, but on this particular extended stay, the Residence Inn - River Ridge was recommended by a colleague. It has been an amazing stay and I have yet to find even the slightest complaint I could lodge against this facility when compared to any other hotel in the area. First, let's get the biggest note out of the way. When making reservations for accommodations for over 100+ people, it's never easy to find a place that can put them all in one spot, and support them with even basic amenities. But this facility is 100-percent geared towards large groups of travelers. There are sufficient rooms here for more than what we needed, and we never felt as though we were encroaching upon each-other. That, in-and-of itself is amazing. I want to offer major kudos specifically to Marissa, James, Diane, and the entire Residence Inn crew for getting us in quickly, and for taking great care of our group for our multi-month stay. For the facility itself, there are several key factors for making this your "must stay" location for your next vacation or business trip to Ventura County. For starters, the rooms are as spacious as you can find. Even compared to other Residence Inn facilities, this place has comfortable space. Everything from the green areas between the 8-room buildings, to the pool areas and main building, there is ample room. That is quite the achievement for any lodging facility in California! The grounds are meticulously maintained, the pools are cleaned frequently by trained professionals, the lighting and security are abundant and provide an air of safety. The beautiful main building overlooks the River Ridge golf course, and many of the rooms have a fairway view that adds to the serenity of the property. I was granted one of the penthouse suites, which overlooked the golf course. In the penthouse suites (of the 30 or so buildings, each has 2 penthouse suites), the room was abundantly spacious, with two queen sized beds in separate rooms. Each room was afforded its own bathroom. The room was complete with a sofa and arm chair, fireplace, kitchenette, and dining table. The rooms themselves were extremely comfortable - more on that in a moment. All in all, the space was extremely comfortable and welcoming. As far as the dated appearance goes, this whole facility is in the process of getting an update. All of the rooms are being upgraded to befit a more luxurious hotel than the photos I have attached would suggest. Modern paint, furnishings, and finishes will adorn the remodeled rooms. The staff is otherworldly wonderful. From Marissa, the Director of Sales, to Diane the Front Desk Manager, on down to the extremely friendly and polite room service and maintenance staff, I was always greeted with a smile and a friendly salutation. This place achieves Disney-level customer service, and it must not go unremarked. For over 100 days our stay has been nearly perfect, definitely within the limits of the term "sublime". When I coordinate the lodging for this many people, I'll usually find a bevvy of complaints and litany of nick-picks from people who maintain a variety of high standards. However, even as the one responsible for handling such complaints, I only ever received minor complaints from my group, all of which were handled immediately by the staff. This does speak to the tremendously wonderful customer service, the accommodations, and the amenities available here. In summary, if you are looking for a great place to hang your hat, be it for one weekend or several months, you cannot go wrong with investing in a room at the Residence Inn River Ridge. It's been worth every penny and I absolutely plan on returning to here exclusively when I return in the future. P.S. The photos here will be outdated soon, as the whole facility is receiving a modernization and rooms will be upgraded.

About the only thing to complain was the sofa bed - the mattress is very thin. Other than that, the hotel is a solid 4 star. Hence, I would have it at a 3.7 or so, as it stands right now

I was here for a quick overnight stay on our way down south. The gentleman at the reception desk was incredibly kind and helpful. Our room was clean and well taken care of. Our boys enjoyed the saltwater swimming pool and it was nice to sit in the cover cabana area while the swam. Huge property at this apartment like hotel. Free breakfast was awesome! Great eggs, sausage, bacon, waffles, oatmeal and cereal bar, fresh fruit, and plenty of pastry items! We would definitely stay here again, it was so nice to have room to spread out and be comfortable!

My room door leaked, which led to a mildew carpet, I stayed tho until I got bit by bugs from the couch. Good service after that, but it was still a terrible experience to have.