Hyatt Regency Indian Wells Resort & Spa: The 18th & TERRACE

Second visit at this location. Good service from Valet parking to receptionist. Self parking is available for free but we prefer the valet. Room is nice but need more cleaning details. Mini fridge can fit can waters and only small items. Microwave is $20 per night upon request. There were the stains on shower curtain and some former guests items were still in the bedroom. Restaurants are quite decent with great meal.

I have stayed in the Hyatt Regency in Indian Wells many times. I just went recently after I haven’t been for a while and it is the best hotel I have ever stayed in. It’s the only place I’ll ever stay in the Palm Springs area. First of all, this hotel is in a great location. Close to Palm Springs and other surrounding popular cities. This place is affordable, the rooms are pristine, and the outdoor area is fantastic! There are so many pools and it’s never crowded. I also like how there’s basically a designated kids area where the water slides are. The hotel restaurants serve great food. Staff is very polite and helpful. They are pet friendly also which is a great plus for people bringing along pets on their vacation. Overall, this hotel is fantastic and I definitely recommend it!

This is a fantastic resort hotel. The star of the experience is the sprawling, gorgeous pool and water park facility. I've got to say though, it's shockingly expensive. My four star rating is informed primarily by a ratio of cost to amenities. Given the cost, I would have expected a bit more than the place supplies. Don't get me wrong, they have a spa and a restaurant, but the restaurant falls short of a fine dining experience, and the spa is double the cost of what I would expect it to be. The end result is a very nice experience, but at a higher price point than it should be, at least in my opinion.

The Hyatt at Indian Wells is a very nice hotel. We were there for four nights. The spa is absolutely fantastic. I have only three reasons as to why I gave this a three star rather then four: one is that there appears to be no room service. We went through their system by the in-room phone and we never did figure out whether they even serve breakfast or room service. Also, like most hotels now, you only get housekeeping after four nights. I am sure that hotels will say it is a staffing issue for both these areas but the rest of the resort as well as Palm Desert/Springs in general seems to be very well-staffed. Perhaps the biggest issue we had was that the room was too warm for sleeping. The thermostat would not go below 70. We called to request we be able to turn it down to 65 at night but the most they allowed was 68. Of course the system would only kick on once it reached 70 each time. Other than this, the staff were very professional and friendly.

Great venue for a conference and relaxing stay. Clean rooms, lobby, restaurants, pool area and landscaping. Expensive for sure, but it’s Palm Springs. Staff was very friendly and helpful. On night 2 we had a super noisy neighbor and security seemed to take care of it quickly. Stayed 5 nights in November 2022 and look forward to coming back