The Ranch at Silver Creek

Originally we were predicting the hills (the backdrop of the outside wedding) would not look great when all dried up with yellow grass. Only for a few rare months are the hills green. However, the mountain and sky turned out to be the main focus where the alter was situated. It is a beautiful venue. I really liked the outside balcony views as well. The layout of the venue is convenient. A sufficient amount of bathrooms at the entrance. The bridal room was huge and located in a convenient location to get in and out without being too obvious. The coordinator did a great job of getting us where we needed to be in a timely fashion and never letting the ball drop so we stuck to the schedule successfully, which was announced by their very charismatic MC. No technical issues either with the speeches/slideshows. We were satisfied with the vendors they provided us for the most part.

The Wedgewood Wedding Team at The Ranch at Silver Creek is absolutely amazing!!! Lindsey went through everything with us and absolutely made our wedding a dream come true. She was so helpful and kind and patient with us. Honestly, you couldn't be in better hands with them. They help you from beginning to end of your planning and wedding day.

Although the wedding was overall enjoyable and beautiful I am filled with the upmost disappointment and frustration at how poorly the service was and how my husband and I were treated the day before and the day of our wedding. A week prior to rehearsal we had our final appointment at the venue and gave our final guest count and made our final payment. We were so excited that we were done with our payments and were looking forward to all of our family seeing the venue on the day of the rehearsal. On 9/21/23 we had our rehearsal and at approximately 12:00pm that day I get a phone call from Erika Lucia from the sales office telling me there has been a mistake that occurred in the system and we had a remaining balance. I continue to ask what did we owe the venue and Erika says, “You guys owe an additional $5,000.” At this moment I am already starting to cry. I didn’t even know what to say but, “how could this happen, I don’t understand.” Erika apologizes and says, “It did not update it in the system but we are going to need the payment, you can use multiple cards to make the payment.” They had informed me that the final guest count was off by 30 people and were still able to get everything that we needed on time for the event but still needed the payment in full. Throughout the entire time we had been with the venue they all failed to catch the mistake and they decide to tell me the day of my rehearsal which is the day before my wedding. They were off by 30 people with $5,000 not being accounted for. How could such a huge discrepancy gone unnoticed? After talking with Erika she tells us, “I’m sorry and it is definitely on us and is our mistake and we want to take accountability somehow. I will speak with my manager if we can set up a payment plan or discount.” The following evening the day before my wedding I get a call from the manager Amanda Mendoza saying, “I want to apologize for the miscommunication but everything has been ordered and set in place so we are still going to need the payment. You can split it onto multiple cards.” There was no miscommunication. I was very transparent. There was not the slightest help of wanting to accommodate us with a payment plan or any discount. The manager Amanda said, “I can comp just you and your husband for a discount but cannot drag it out that long for a payment plan.” Even though this entire situation was their fault they did not want to help us out in any way, shape or form. When we get to the venue on the day of rehearsal it just gets worse. The grass is dead and patchy all over. I was so excited for my family to finally see the altar and there is large animal droppings absolutely everywhere. It was so disgusting and was all over the grass and in the center of the walkway down the aisle. We did rehearsal and the entire walk down with large animal droppings in the walkway, absolutely unacceptable. I turn and ask Erika, “will the animal dropping be gone by tomorrow on the day of our wedding?” and she reassured us, “Yes it will be gone.” That was a complete lie the day of my wedding as we are taking family photos, my bridesmaids ask the janitor to please pick up the animal poop that was still all there. It doesn’t stop there my groomsmen notice before we took photos that there was broken glass at the altar and tell me before the ceremony that they threw the glass over the hill so no one would get hurt or step on it during the pictures. My husband and I were overwhelmed with stress and found it so hard to be happy on our special day when this situation was lingering in the back of our minds. Just a few days after our wedding my husband tells me he gets a call from the manager, Amanda Mendoza, asking about the payment. Then shortly I get an email with a payment link that says, “Please pay the remaining amount due. If this is not taken care of our corporate office will be taking over the matter and sending it to collections. Thank you.” This entire experience has been an absolute nightmare. Think again before booking your wedding at The Ranch at Silver Creek.

Wedgewood weddings does the bare minimum to help you out. On my wedding day they were doing a rehearsal and the people rehearsing brought dogs that went to the bathroom on the lawn and no one cleaned it up. They put out rows of chairs and there is no way it wasn't seen. They only allowed us to arrive 2 hours before the ceremony and nothing was set up and everything was rushed. Didn't give us enough time to take pictures beforehand. The photobooth they provided was horrible. Pictures were blurry, pixleated, and delayed. The venue was uncomfortably hot and no one would adjust the air conditioning. Food was just okay and they don't allow for proper tastings.

Had a Crab and tuna salad which was filling and delicious. Patio sitting with sweeping views of the valley below. The coffee is really good!