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Signia by Hilton San Jose
Overview
Services
Overview
Last updated: Mar 30, 2025
Key features
- 1200 guests
- Catering included
- Pets allowed
- 31 min. response time
Reviews
(381)
(69)
4.1 · 381 reviews
Lind_ Feb 17, 2024
Stayed for a convention.
Was nice until there was literally no running water for 16 floors. This was at night when all of my room of four was trying to shower and use the restroom.
There was no notification of this at all, and no service recovery besides an estimated fix time of 3AM.
Looks like generally a good hotel, but they messed up big time with us.
Lind_ Feb 17, 2024
Stayed for a convention.
Was nice until there was literally no running water for 16 floors. This was at night when all of my room of four was trying to shower and use the restroom.
There was no notification of this at all, and no service recovery besides an estimated fix time of 3AM.
Looks like generally a good hotel, but they messed up big time with us.
Kimberlee Jan 9, 2024
I didn’t really like this place. It’s centrally located to places around downtown but there are a lot of homeless living on the sidewalks and closed businesses in the surrounding area. The thermostat in the room didn’t seem to work well. It would get really hot but then not cool down for a long time when I adjusted the heater, and then it would be freezing. The shower was weird. The knobs weren’t simple and easy to use because they were designed to be modern and fancy. There were 2 separate knobs, 2 separate shower heads. It should take 2 seconds to figure out a shower, instead it took me like 5 minutes. Hotel shop and food was exorbitant. I wouldn’t stay here again by choice
Kimberlee Jan 9, 2024
I didn’t really like this place. It’s centrally located to places around downtown but there are a lot of homeless living on the sidewalks and closed businesses in the surrounding area. The thermostat in the room didn’t seem to work well. It would get really hot but then not cool down for a long time when I adjusted the heater, and then it would be freezing. The shower was weird. The knobs weren’t simple and easy to use because they were designed to be modern and fancy. There were 2 separate knobs, 2 separate shower heads. It should take 2 seconds to figure out a shower, instead it took me like 5 minutes. Hotel shop and food was exorbitant. I wouldn’t stay here again by choice
Jarrod Epps Feb 7, 2024
This is an outdated hotel which is run like it’s on its last mile of a marathon on a 100 degree day. You can tell from their cut and paste response to all the negative reviews that they’ve just given up.
Rooms are fine, if dated.
No room service available except between 5-10pm
Overpriced restaurants with food that’s pretty average.
TVs in rooms dont work, intentionally. You must bring your own PC to connect to watch anything.
Toilets don’t flush properly which until now seemed like a pretty simply thing to get right.
Elevators take 3-5mins on average to get you from any floor, and meanwhile the staircases are locked, which seems like a bit of a fire hazard.
Reception won’t accept any envelopes - had someone drop a card off in my name at the desk and they walked it down the hall to FedEx where they demanded $10 just to hand it to me
The gym is nice and TVs work there. Maybe I should have just slept in that room.
In sum, they should just change the name to SucksAss by Hilton.
Jarrod Epps Feb 7, 2024
This is an outdated hotel which is run like it’s on its last mile of a marathon on a 100 degree day. You can tell from their cut and paste response to all the negative reviews that they’ve just given up.
Rooms are fine, if dated.
No room service available except between 5-10pm
Overpriced restaurants with food that’s pretty average.
TVs in rooms dont work, intentionally. You must bring your own PC to connect to watch anything.
Toilets don’t flush properly which until now seemed like a pretty simply thing to get right.
Elevators take 3-5mins on average to get you from any floor, and meanwhile the staircases are locked, which seems like a bit of a fire hazard.
Reception won’t accept any envelopes - had someone drop a card off in my name at the desk and they walked it down the hall to FedEx where they demanded $10 just to hand it to me
The gym is nice and TVs work there. Maybe I should have just slept in that room.
In sum, they should just change the name to SucksAss by Hilton.
Noushin Dowlatshahi Nov 20, 2023
This is an old Ritz Carlton hotel renovated by Hilton. They are supposedly 5 star but not even 2 in reality!
Customer Service and front desk is 1!
They don’t even ask you how your stay was upon check out.
Heater wasn’t working the first night.
Parking is only valet.
The food at the lobby bar was great but that is about all! Most unfriendly staff that you can imagine. Huge crowd and traffic so they simply don’t care.
Front desk only friendly person was Andrei.
In most places when they fall short of something they try to make it up, not at this facility.
Noushin Dowlatshahi Nov 20, 2023
This is an old Ritz Carlton hotel renovated by Hilton. They are supposedly 5 star but not even 2 in reality!
Customer Service and front desk is 1!
They don’t even ask you how your stay was upon check out.
Heater wasn’t working the first night.
Parking is only valet.
The food at the lobby bar was great but that is about all! Most unfriendly staff that you can imagine. Huge crowd and traffic so they simply don’t care.
Front desk only friendly person was Andrei.
In most places when they fall short of something they try to make it up, not at this facility.
Samir Feb 7, 2024
Night 1 fire alarm, ok it happens. Night 2, water shutoff mid evening and Briana (front desk) says "we're doing maintenance, I didn't realize it affected your floor." No notice or warning from the hotel. I demanded an alternate room. Responds rudely that I can talk to manager who will come in at 7AM. So yes, expect 1 star hotel experience with untrained, rude staff. Disappointing to say the least. Swiftly packed and changed hotels. Didn't charge me for the night. So Signia recognizes their obligation and lack a functioning room but couldn't care less about their customers nor any attempt for customer service. Yes, no help with luggage either.
This is supposed to be a premium brand of Hilton. Can't imagine the rest. See pictures and video.
Samir Feb 7, 2024
Night 1 fire alarm, ok it happens. Night 2, water shutoff mid evening and Briana (front desk) says "we're doing maintenance, I didn't realize it affected your floor." No notice or warning from the hotel. I demanded an alternate room. Responds rudely that I can talk to manager who will come in at 7AM. So yes, expect 1 star hotel experience with untrained, rude staff. Disappointing to say the least. Swiftly packed and changed hotels. Didn't charge me for the night. So Signia recognizes their obligation and lack a functioning room but couldn't care less about their customers nor any attempt for customer service. Yes, no help with luggage either.
This is supposed to be a premium brand of Hilton. Can't imagine the rest. See pictures and video.
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Facilities
- Information
- Professional services provided since 2024
- Languages:
- English
- Premises
- Standing 1200 people
- Banquet seats 1200 people
- Reception can be held only inside
- Ceremony can be held only inside
- There is a separate space for a wedding ceremony
- There are enough chairs and tables for the maximum capacity of people
- There are enough linens for the maximum capacity of people
- Inventory
- Tables
- Chairs
- Napkins
- Tableware
- Place for the ceremony
- Catering & Drinks
- We specialize in these cuisines:
- American
- European
- It is not permitted to bring a third-party catering service provider
- You cannot bring your own drinks
Permits and restrictions
- Preparation start times are arranged on case-by-case basis
- Equipment removal time is coordinated on case-by-case basis
- There are no sound restrictions inside
- There are no sound restrictions outside
- Preferred partners are expected, but customers can book any vendor
- Pets allowed
- No fireworks
- No smoke show during a musical performance
- No confetti
Payments
35%
Deposit required at the time of booking 30 days
The remaining service cost must be paid before the event Service scope and pricing is the same for all event types
Payment:
Bank transfer
Credit card
Cancellation policy
Free cancelation of the booking is not applicable
Changing the event date is not allowed. Changing the date would require canceling the existing booking.
FAQs About Signia by Hilton San Jose Wedding Venue
The cost of booking Signia by Hilton San Jose for a wedding depends on a lot of factors, such as the number of guests, day of the week you’re having your wedding, services you select. Maximum capacity of Signia by Hilton San Jose is 1200 guests. For a wedding of 50 people Signia by Hilton San Jose wedding venue cost starts at $6,876.Signia by Hilton San Jose pricing guide:
- Price for 50 guests with catering and beverages - $6,876, $138 per person
- Price for 75 guests with catering and beverages - $10,314, $138 per person
- Price for 100 guests with catering and beverages - $13,752, $138 per person
- Price for 125 guests with catering and beverages - $17,190, $138 per person
- Price for 150 guests with catering and beverages - $20,628, $138 per person
- Price for 200 guests with catering and beverages - $27,503, $138 per person
- Price for 300 guests with catering and beverages - $41,255, $138 per person
Yes, there are additional costs when booking Signia by Hilton San Jose for a wedding. A 27% service charge is also applied to all services.
No, there is no minimum spend requirement when booking Signia by Hilton San Jose for a wedding.
No, Signia by Hilton San Jose maintains the same pricing across all days of the week, including weekdays and weekends.
No, Signia by Hilton San Jose maintains the same rates throughout the year, regardless of the month.
For an instant Signia by Hilton San Jose wedding venue cost estimate, simply enter your wedding details (guest count, preferred date, and catering preferences) on Breezit. You'll see the cost immediately and determine if Signia by Hilton San Jose fits your budget. You can also check venue availability for your selected wedding date almost instantly, as Signia by Hilton San Jose typically responds within 31 minutes.
Ready for a site tour? Just enter your availability, and we’ll schedule a visit at your convenience.
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At the Signia by Hilton San Jose wedding venue, you can host up to 1200 seated guests or up to 1200 standing guests.
Yes, Signia by Hilton San Jose offers in-house catering specializing in American, European cuisine. At this wedding venue it isn’t possible to bring your own third-party catering.
No, Signia by Hilton San Jose wedding venue doesn’t allow you to bring your own drinks.
No, there isn’t any parking available at the Signia by Hilton San Jose wedding venue.
No, there isn’t any accommodation available at the Signia by Hilton San Jose wedding venue or in the nearby area.
There are no noise restrictions at the Signia by Hilton San Jose wedding venue.
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