The Ritz-Carlton, Rancho Mirage: Mirada Ballroom

The service absolutely cannot be beat! The team at the Ritz Carlton tries very hard to exceed any/all expectations. Thank you JR in the lounge for making my wife a very special drink when she couldn't decide. Thank you Andrew and Sylvia at the front desk for help with checkout. Thank you Dennis for the kind way you welcomed us for my wife's birthday. Thank you Brando in the restaurant for your over-the-top service. The resort is gorgeous! The location is fantastic. The people have been the best part of this experience. Thanks for a great weekend. On a previous visit.... Mathias was fantastic at check-in.

Everything was amazing!!! Beautiful surroundings, friendly staff, delicious food & craft cocktails!! The Adult Pool is a nice touch. Definitely make a reservation at the Edge and order the lavender goat cheese dessert. Love it here!

We recently stayed at The Ritz-Carlton, Rancho Mirage! As we all know, you cannot beat the service that RC properties have to offer. We were upgraded with our Marriott status upon arrival, so we had a very nice first floor room with a firepit. We could've stayed at the Parker or some other boutique hotel, but hands down we made the right choice for sticking with the Marriott family that we know well. We loved the location of this RC property as it was tucked up in the mountains away from the main roads, so it offered a very relaxing oasis. We had a few things pop up during our stay, and the staff went above and beyond to accommodate us while there. We would definitely recommend staying here and would go back in the future!

This is a stunning property with amazing views of the Coachella Valley. We were impressed with the service from the moment we arrived. Our server and bartender at Edge were amazing and made us feel at home. Unfortunately that hospitality took a turn for the absolute worse when we asked for a 4 p.m. check out the evening before our departure. We have platinum elite status but the man working at the front desk (evening of Oct 28 just past 8 pm) said we couldn’t get a late check out while noting we used points in a condescending manner. We have the Marriott Amex. He then said ‘I can see you rolling your eyes’ while adding there was nothing he could do. He said if we paid for the room maybe he could give us a late check out. When my partner showed him the Marriott website’s status benefits section that says we are entitled to a late check out, the worker said it didn’t apply to the Ritz ‘because it’s a franchise.’ The next morning we asked the front desk for a late check out and the woman working did it in 30 seconds with no issue and a smile.

The staffs are friendly and nice. The breakfast buffet is amazing. Although it is pretty hot there, i enjoyed my vacation staying here for two nights. The SPA is also great! The iced towel provided by SPA smell like essential oils.