Hotel Californian: SERENA ROOFTOP

I like to think of myself as an experienced traveler and this place did not disappoint at all. Actually, it was probably one of my top hotel experiences period: from the hotel property, staff, and overall experience. I have to call out 5 amazing employees at the Hotel Californian: Alex, Kristos, Mercedes, and most importantly Adam. These individuals went above and beyond to make our experience wonderful. You almost felt like family, which is very rare in my opinion. Adam was great in providing us recommendations and he really knew the area. If you are in town on Thursdays, be sure to ask if there is a Winemakers dinner at Blackbird (one of my favorite dinner experiences). Because the hotel has strong relationships with vineyards in the area, they showcase a variety of wines that pairs perfectly the course you are having. Amazing food and company! Lastly, the hotel is a perfect location as they are in the newly renovated “Funk Zone”. There are many new shops, restaurants, and bars in the area, so be sure to check them out!

Truly a wonderful stay! Everything was expertly executed to perfection from arrival to departure. The design was thoughtfully exact, providing a fresh balance of class and artistic nuances throughout the hotel, my room being the epicenter of that intentionality. It was a cozy bit of paradise during my stay in Santa Barbara, offering true feelings of luxurious comfort. While everything was on point, I especially appreciated the turndown service and the level of exactitude brought to that aspect of my stay. It was genuinely enjoyable to watch the room magically transform throughout the day with just the right conditions staged in my room for whatever the time of day required. There was ice in my bucket when I needed it, coffee refilled for morning consumption or an afternoon read on the terrace, and the bed and bath made up to feel fresh at all times. Then there were the yellow notes; these showed up around the room daily with various quotes or insights. They were just a nice cap to top off the already fantastic service. Well done! You have ruined me for all other hotels thus far.

The rooms are really great, spacious and with a great aesthetic. The only thing that didn't sit well is that the onsite bar & restaurant shuts on Sunday & Monday, not great if you are staying Saturday to wednesday!! The rooftop pool, although small is nice and refreshing with plenty of beds.

Beautiful and delicious pastries! Get there early to get the best pick. Lots of sell outs at Goat tree. Rooms are beautiful and comfy. Right in the heart of the funk zone. Something for everybody.

Edited my review as they did end up fixing the issue after 4 months. When you say you will call someone back, it would just be appreciated that you follow through especially knowing I was billed twice for an expensive room. Nice hotel and in the best location. _________ Told review: They billed me twice for one room and then wouldn't answer my phone calls and call me back to correct it. Ended up having to dispute it with my credit card company.