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Colony Palms Hotel
Overview
Services
Overview
Last updated: Feb 22, 2025
Key features
- 170 guests
- Catering included
- Pets not allowed
- 19 min. response time
Reviews
(428)
4.4 · 428 reviews
Solomon Ray Aug 25, 2024
I am currently staying at this hotel as a final getaway before the birth of my child, hoping to unplug and enjoy a luxurious weekend. My standards for luxury travel are quite high, so I approached this stay with tempered expectations, especially considering the location in Palm Springs.
Upon arrival, there was no valet available to assist with my car, which was not a major issue. However, as I walked through the entrance, a staff member rushed out of a door, causing it to slam into me. Rather than apologizing, he simply muttered, “Oh, sh*t,” and kept walking. When I politely suggested that an apology or excuse me would have been more appropriate, he curtly responded, “Well, you shouldn’t be standing there.”
Check-in was a bit of a mixed experience. While I was greeted with a glass of champagne, which was a nice touch, the highlight was the front desk attendant who was absolutely lovely and even walked me to my room. The hotel also added a personalized brass name tag to the door, which was a thoughtful detail.
The room itself, however, was underwhelming. It lacked basic amenities like bottled water, a blow dryer, an ironing board, and lotion, all of which we had to repeatedly request. The air conditioning vent was noticeably dirty, and the room was so dimly lit that we joked it felt like a cave. A floor lamp or additional lighting fixture would make a significant difference.
The pool area was another disappointment. We waited over an hour for towels, which were unavailable, and the area was littered with trash, old food, plates, straws, plastic bags, and dirty towels. It wasn’t until I went to the front desk to request a cleanup that staff finally addressed the issue, sending out a team of five to tidy up.
Despite these issues, most of the staff have been pleasant and accommodating. However, for a property that self-proclaims itself as an “Ultra Luxury Hotel,” it falls short of true luxury. The hotel could benefit from implementing more luxurious features and amenities while ensuring cleanliness and consistent service. Additionally, training staff to be more mindful and courteous, especially in their interactions with guests, is essential. For the price they’re charging, these are the minimum expectations.
In my opinion, this hotel is more accurately a 4-star property, and there are several other high-end hotels in the area that I would consider more deserving of the luxury title.
Solomon Ray Aug 25, 2024
I am currently staying at this hotel as a final getaway before the birth of my child, hoping to unplug and enjoy a luxurious weekend. My standards for luxury travel are quite high, so I approached this stay with tempered expectations, especially considering the location in Palm Springs.
Upon arrival, there was no valet available to assist with my car, which was not a major issue. However, as I walked through the entrance, a staff member rushed out of a door, causing it to slam into me. Rather than apologizing, he simply muttered, “Oh, sh*t,” and kept walking. When I politely suggested that an apology or excuse me would have been more appropriate, he curtly responded, “Well, you shouldn’t be standing there.”
Check-in was a bit of a mixed experience. While I was greeted with a glass of champagne, which was a nice touch, the highlight was the front desk attendant who was absolutely lovely and even walked me to my room. The hotel also added a personalized brass name tag to the door, which was a thoughtful detail.
The room itself, however, was underwhelming. It lacked basic amenities like bottled water, a blow dryer, an ironing board, and lotion, all of which we had to repeatedly request. The air conditioning vent was noticeably dirty, and the room was so dimly lit that we joked it felt like a cave. A floor lamp or additional lighting fixture would make a significant difference.
The pool area was another disappointment. We waited over an hour for towels, which were unavailable, and the area was littered with trash, old food, plates, straws, plastic bags, and dirty towels. It wasn’t until I went to the front desk to request a cleanup that staff finally addressed the issue, sending out a team of five to tidy up.
Despite these issues, most of the staff have been pleasant and accommodating. However, for a property that self-proclaims itself as an “Ultra Luxury Hotel,” it falls short of true luxury. The hotel could benefit from implementing more luxurious features and amenities while ensuring cleanliness and consistent service. Additionally, training staff to be more mindful and courteous, especially in their interactions with guests, is essential. For the price they’re charging, these are the minimum expectations.
In my opinion, this hotel is more accurately a 4-star property, and there are several other high-end hotels in the area that I would consider more deserving of the luxury title.
Ashley London Jul 5, 2024
I am obsessed with the Colony Palms Hotel! I went a couple of weeks ago for a sisters weekend and had the best time! The pool is so cute and the service from check in to check out was 10/10. The managers made us feel like we were family and so comfortable. Kimber was the BEST bartender! So thoughtful and knew what to make or order for us the whole weekend. The rooms were so great too and the beds were extremely comfortable. The attention to detail even for the bedside service was memorable. 100% coming back as often as possible!
Ashley London Jul 5, 2024
I am obsessed with the Colony Palms Hotel! I went a couple of weeks ago for a sisters weekend and had the best time! The pool is so cute and the service from check in to check out was 10/10. The managers made us feel like we were family and so comfortable. Kimber was the BEST bartender! So thoughtful and knew what to make or order for us the whole weekend. The rooms were so great too and the beds were extremely comfortable. The attention to detail even for the bedside service was memorable. 100% coming back as often as possible!
Conor Sullivan Jun 14, 2024
Overall excellent resort. Rooms are comfortable and come with an array of amenities. Housekeeping is incredibly. efficient. The property is impeccable and the atmosphere is ideal for a Palm Springs escape. Service is a bit uneven at the resort. The front desk staff was very friendly and helpful, but the restaurant staff mostly seemed stressed out and not thrilled to be there. Ordering drinks and food from lounges was hit or miss; some staff were proactive and others actually said they were off the clock. My biggest piece of advice for the hotel is to revamp and standardize their service culture. Everything else is there for this to be a 5-Star resort
Conor Sullivan Jun 14, 2024
Overall excellent resort. Rooms are comfortable and come with an array of amenities. Housekeeping is incredibly. efficient. The property is impeccable and the atmosphere is ideal for a Palm Springs escape. Service is a bit uneven at the resort. The front desk staff was very friendly and helpful, but the restaurant staff mostly seemed stressed out and not thrilled to be there. Ordering drinks and food from lounges was hit or miss; some staff were proactive and others actually said they were off the clock. My biggest piece of advice for the hotel is to revamp and standardize their service culture. Everything else is there for this to be a 5-Star resort
Elia Guzman Aug 18, 2024
Quiet, peaceful, relaxing & beautiful. The food at the Colony Club is delicious. You don't have to leave The Colony for anything. The staff is very attentive. It's just paradise.
Elia Guzman Aug 18, 2024
Quiet, peaceful, relaxing & beautiful. The food at the Colony Club is delicious. You don't have to leave The Colony for anything. The staff is very attentive. It's just paradise.
Lynn Sharp Jun 8, 2024
The Colony Club was a wonderful experience. What set off the fabulous getaway was the hospitality or customer care experience we received. The entire staff treated us like royalty. Josiah was the highlight of our romantic getaway. He gave use the royal treatment. He is well mannered, highly intelligent and, very passionate at what he does. He has a gift in touching people’s lives. He should be celebrated and appreciated at the Colony Club. A job well done Josiah.
Lynn Sharp Jun 8, 2024
The Colony Club was a wonderful experience. What set off the fabulous getaway was the hospitality or customer care experience we received. The entire staff treated us like royalty. Josiah was the highlight of our romantic getaway. He gave use the royal treatment. He is well mannered, highly intelligent and, very passionate at what he does. He has a gift in touching people’s lives. He should be celebrated and appreciated at the Colony Club. A job well done Josiah.
Colony Palms Hotel Wedding Venue Pricing Guide
See below for the pricing information on the most popular wedding sizes. Select your date and guest count to view the accurate estimate for your event.Avg. cost for 70 guests
$10,000 for venue rental $143 per person
$58,997 with food & beverages $843 per person
Avg. cost for 100 guests
$10,000 for venue rental $100 per person
$59,813 with food & beverages $598 per person
Avg. cost for 150 guests
$10,000 for venue rental $67 per person
$82,922 with food & beverages $553 per person
What do Breezit customers pay
Couples on Breezit are usually looking to spend $69,056
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Facilities
- Information
- Professional services provided since 2024
- Languages:
- English
- Premises
- Standing 170 people
- Banquet seats 170 people
- Reception can be held only outside
- Ceremony can be held only outside
- Max. overnight capacity: 114 guests
- There is no separate space for a wedding ceremony
- There are no tables or chairs included with the venue rental.
- Linens are not included with the venue rental.
- Inventory
- Napkins
- Tableware
- Catering & Drinks
- We specialize in these cuisines:
- American
- It is not permitted to bring a third-party catering service provider
- You cannot bring your own drinks
- Other
- Services included in the price:
- Free Wi-Fi
- Valet service required
- Venue has:
- Service staff
- Cleaning services during the event
Accommodation
Double roomRooms: 57
Permits and restrictions
- Preparation start times are arranged on case-by-case basis
- Equipment removal time is coordinated on case-by-case basis
- 4:00 PM check-in
- There are no sound restrictions inside
- There are no sound restrictions outside
- No preferred partners.
- Pets not allowed
- No fireworks
- No smoke show during a musical performance
- No confetti
Payments
35%
Deposit required at the time of booking 30 days
The remaining service cost must be paid before the event Service scope and pricing is the same for all event types
Payment:
Bank transfer
Credit card
Cancellation policy
Free cancelation of the booking is not applicable
Changing the event date is not allowed. Changing the date would require canceling the existing booking.
FAQs About Colony Palms Hotel Wedding Venue
The cost of booking Colony Palms Hotel for a wedding depends on a lot of factors, such as the number of guests, day of the week you’re having your wedding, services you select. Maximum capacity of Colony Palms Hotel is 170 guests. For a wedding of 50 people Colony Palms Hotel wedding venue cost starts at $57,094.Colony Palms Hotel pricing guide:
- Price for venue rental for 50 guests - $10,000, $200 per person
- Price for 50 guests with catering and beverages - $58,453, $1,169 per person
- Price for venue rental for 75 guests - $10,000, $133 per person
- Price for 75 guests with catering and beverages - $59,133, $788 per person
- Price for venue rental for 100 guests - $10,000, $100 per person
- Price for 100 guests with catering and beverages - $59,813, $598 per person
- Price for venue rental for 125 guests - $10,000, $80 per person
- Price for 125 guests with catering and beverages - $71,367, $571 per person
- Price for venue rental for 150 guests - $10,000, $67 per person
- Price for 150 guests with catering and beverages - $82,922, $553 per person
At the Colony Palms Hotel wedding venue, you can host up to 170 seated guests or up to 170 standing guests.
Yes, Colony Palms Hotel offers in-house catering specializing in American cuisine. At this wedding venue it isn’t possible to bring your own third-party catering.
No, Colony Palms Hotel wedding venue doesn’t allow you to bring your own drinks.
No, there isn’t any parking available at the Colony Palms Hotel wedding venue.
Yes, there is accommodation available at the Colony Palms Hotel wedding venue with a maximum capacity of 114 guests.
There are no noise restrictions at the Colony Palms Hotel wedding venue.
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