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JW Marriott San Francisco Union Square
Overview
Services
Overview
Last updated: Feb 22, 2025
Key features
- $11,450 min. spend
- 300 guests
- Catering included
- Pets not allowed
- 27 min. response time
Reviews
(1689)
(483)
4.3 · 1689 reviews
Jonathan Wong Aug 23, 2023
Overall a great location if you want to be in SF Union Square. Close to BART, cable cars, restaurants. Not worth it if you are elite with lounge access as the lounge has been closed for 3 years, and the hotel has circumvented the need to provide breakfast by giving 1,000 points. They are listed as one of the "exempted" properties per Marriott to offer the 1,000 points instead of breakfast in their restaurant which is customary. They were re-doing the driveway when we were there, not a significant inconvenience, though it was nice to receive that email notification. They still have valet parking, price is what to expect from hotels in the SF area.
In case you were curious, the destination passport (which has the $25 daily fee) includes $25 daily food & beverage (most breakfast entrees are right around there), they provide a beverage and snack daily from 1-4 (pack of nuts with a great hibiscus drink), happy hour from 5-6, sweets from 7-9p (ours was a brownie), 2x one-way cable car tickets, tote bag, and 6 garments of Gym workout laundry.
Staff were overall great, all were friendly both on check in and check out. No tap to pay for phones, so bring your physical credit card!
Jonathan Wong Aug 23, 2023
Overall a great location if you want to be in SF Union Square. Close to BART, cable cars, restaurants. Not worth it if you are elite with lounge access as the lounge has been closed for 3 years, and the hotel has circumvented the need to provide breakfast by giving 1,000 points. They are listed as one of the "exempted" properties per Marriott to offer the 1,000 points instead of breakfast in their restaurant which is customary. They were re-doing the driveway when we were there, not a significant inconvenience, though it was nice to receive that email notification. They still have valet parking, price is what to expect from hotels in the SF area.
In case you were curious, the destination passport (which has the $25 daily fee) includes $25 daily food & beverage (most breakfast entrees are right around there), they provide a beverage and snack daily from 1-4 (pack of nuts with a great hibiscus drink), happy hour from 5-6, sweets from 7-9p (ours was a brownie), 2x one-way cable car tickets, tote bag, and 6 garments of Gym workout laundry.
Staff were overall great, all were friendly both on check in and check out. No tap to pay for phones, so bring your physical credit card!
ZOE LONG May 5, 2023
My stay at this particular Hotel was outstanding. Each associate at each point of entry gave above and beyond excellent customer service. The atmosphere was so pleasant. The location was close by for Trolley/Cable Car access which was so convenient to go on to main city attractions. Chinatown was within walking distance. Dinner and drinks was very convenient there at the hotel. If an item is not on the list ask before you walk away. Also, It was very nice to come in to a nice tidy up room after walking miles during our adventures.
ZOE LONG May 5, 2023
My stay at this particular Hotel was outstanding. Each associate at each point of entry gave above and beyond excellent customer service. The atmosphere was so pleasant. The location was close by for Trolley/Cable Car access which was so convenient to go on to main city attractions. Chinatown was within walking distance. Dinner and drinks was very convenient there at the hotel. If an item is not on the list ask before you walk away. Also, It was very nice to come in to a nice tidy up room after walking miles during our adventures.
Mike Bown Jul 4, 2023
Excellent:
Venue is in a good location around a block from Union Square, lobby on the third floor. Upon arriving in lobby you are greeted with an open courtyard all the way up to the 21st floor. Very clean and open throughout. Rooms are big for San Francisco and we found the room to be clean and set up in a way that felt very comfortable. Destination fee covers a fair bit for the cost including $25 F&B credit, cable car tickets, a JW Marriott bag. The gym was well stocked with equipment and included earphones if you forgot yours, towels and some apples to enjoy.
Could improve:
When I checked in it was during the window for picking up the tote bag and also you had to pick up cable car tickets from the front desk. Perhaps when they offer the customer the envelope in those instances they could ask them if they want to collect the items at that time rather than having to make an extra trip to the lobby for collection?
Service in the bar area seemed to be limited, only saw the staff member wandering around the chairs over by the fire place a few times meaning it was hard to order more unless walking to the bar itself.
Not so good:
Elite members have very limited perks at the venue. They have decided to close their lounge. They give 1,000 points for a closed lounge and either $10 or another 1,000 points as your welcome gift. In either case the value is around $20 as thanks for being Platinum/Titanium/Ambassador. Did not even get recognition and thanks for loyalty on check in. They did let me check in early, but I don't know if that was anything to do with elite recognition.
They do a wonderful job of trying to offer value to each guest. Not asking for people to bow down when an elite member walks in, but do feel like treatment should at least match if not exceed the treatment of a select brand like Courtyard or Moxy.
Mike Bown Jul 4, 2023
Excellent:
Venue is in a good location around a block from Union Square, lobby on the third floor. Upon arriving in lobby you are greeted with an open courtyard all the way up to the 21st floor. Very clean and open throughout. Rooms are big for San Francisco and we found the room to be clean and set up in a way that felt very comfortable. Destination fee covers a fair bit for the cost including $25 F&B credit, cable car tickets, a JW Marriott bag. The gym was well stocked with equipment and included earphones if you forgot yours, towels and some apples to enjoy.
Could improve:
When I checked in it was during the window for picking up the tote bag and also you had to pick up cable car tickets from the front desk. Perhaps when they offer the customer the envelope in those instances they could ask them if they want to collect the items at that time rather than having to make an extra trip to the lobby for collection?
Service in the bar area seemed to be limited, only saw the staff member wandering around the chairs over by the fire place a few times meaning it was hard to order more unless walking to the bar itself.
Not so good:
Elite members have very limited perks at the venue. They have decided to close their lounge. They give 1,000 points for a closed lounge and either $10 or another 1,000 points as your welcome gift. In either case the value is around $20 as thanks for being Platinum/Titanium/Ambassador. Did not even get recognition and thanks for loyalty on check in. They did let me check in early, but I don't know if that was anything to do with elite recognition.
They do a wonderful job of trying to offer value to each guest. Not asking for people to bow down when an elite member walks in, but do feel like treatment should at least match if not exceed the treatment of a select brand like Courtyard or Moxy.
Sana Almuti Aug 23, 2023
I had the most disgusting 🤮 experience at this hotel. Don’t be mislead by the polished hotel pictures they post online. Reality is shocking. The rooms are not only very dirty- the beds and carpets are full for bed bugs that spread diseases! So disgusting. Elevators are so so so old and they get stuck. Hotel has a gloomy depressive feel. Reception staff has no clue of hospitality. I had to cancel my stay. My worst experience ever. So disappointed of Marriott group so keep this property under their listing.
Sana Almuti Aug 23, 2023
I had the most disgusting 🤮 experience at this hotel. Don’t be mislead by the polished hotel pictures they post online. Reality is shocking. The rooms are not only very dirty- the beds and carpets are full for bed bugs that spread diseases! So disgusting. Elevators are so so so old and they get stuck. Hotel has a gloomy depressive feel. Reception staff has no clue of hospitality. I had to cancel my stay. My worst experience ever. So disappointed of Marriott group so keep this property under their listing.
Derek Lacy Jun 7, 2023
Our stay started with a very informative but efficient front desk, we were traveling with kids on business, and everyone was more the accommodating. At first I was worried about the required spend at the hotel, as sometimes that’s done to support a lackluster dining experience, that was not the case. While at times they seemed overwhelmed, the waitstaff and kitchen performed with excellence. The food covered from simple dishes the kids adored to more daring options, we ate most morning and evening meals at the restaurant and everything was great. Access to other dining, mass transit, and other amenities are easy. Though may I suggest some extra time on the elliptical before visiting San Fran, the hills are much steeper than I remember.
Derek Lacy Jun 7, 2023
Our stay started with a very informative but efficient front desk, we were traveling with kids on business, and everyone was more the accommodating. At first I was worried about the required spend at the hotel, as sometimes that’s done to support a lackluster dining experience, that was not the case. While at times they seemed overwhelmed, the waitstaff and kitchen performed with excellence. The food covered from simple dishes the kids adored to more daring options, we ate most morning and evening meals at the restaurant and everything was great. Access to other dining, mass transit, and other amenities are easy. Though may I suggest some extra time on the elliptical before visiting San Fran, the hills are much steeper than I remember.
JW Marriott San Francisco Union Square Wedding Venue Pricing Guide
See below for the pricing information on the most popular wedding sizes. Select your date and guest count to view the accurate estimate for your event.Avg. cost for 70 guests
$21,766 with food & beverages $311 per person
Avg. cost for 100 guests
$31,094 with food & beverages $311 per person
Avg. cost for 150 guests
$46,641 with food & beverages $311 per person
What do Breezit customers pay
Couples on Breezit are usually looking to spend $43,016
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Facilities
- Information
- Professional services provided since 2023
- Languages:
- English
- Minimum spend requirement is applicable for catering and beverages. Minimum spend requirement: $11,450
- Premises
- Standing 300 people
- Banquet seats 300 people
- Reception can be held only inside
- Ceremony can be held only inside
- There is a separate space for a wedding ceremony
- There are enough chairs and tables for the maximum capacity of people
- There are enough linens for the maximum capacity of people
- Inventory
- Tables
- Chairs
- Place for the ceremony
- Catering & Drinks
- We specialize in these cuisines:
- American
- European
- It is not permitted to bring a third-party catering service provider
- You cannot bring your own drinks
Permits and restrictions
- Preparation start times are arranged on case-by-case basis
- Equipment removal time is coordinated on case-by-case basis
- There are no sound restrictions inside
- There are no sound restrictions outside
- Only exclusive partners, who must be booked for the event, are allowed.
- Pets not allowed
- No fireworks
- No smoke show during a musical performance
- No confetti
Payments
35%
Deposit required at the time of booking 30 days
The remaining service cost must be paid before the event Service scope and pricing is the same for all event types
Payment:
Bank transfer
Credit card
Cancellation policy
Free cancelation of the booking is not applicable
Changing the event date is not allowed. Changing the date would require canceling the existing booking.
FAQs About JW Marriott San Francisco Union Square Wedding Venue
The cost of booking JW Marriott San Francisco Union Square for a wedding depends on a lot of factors, such as the number of guests, day of the week you’re having your wedding, services you select. Maximum capacity of JW Marriott San Francisco Union Square is 300 guests. For a wedding of 50 people JW Marriott San Francisco Union Square wedding venue cost starts at $15,547.JW Marriott San Francisco Union Square pricing guide:
- Price for 50 guests with catering and beverages - $15,547, $311 per person
- Price for 75 guests with catering and beverages - $23,320, $311 per person
- Price for 100 guests with catering and beverages - $31,094, $311 per person
- Price for 125 guests with catering and beverages - $38,867, $311 per person
- Price for 150 guests with catering and beverages - $46,641, $311 per person
- Price for 200 guests with catering and beverages - $62,188, $311 per person
- Price for 300 guests with catering and beverages - $93,282, $311 per person
At the JW Marriott San Francisco Union Square wedding venue, you can host up to 300 seated guests or up to 300 standing guests.
Yes, JW Marriott San Francisco Union Square offers in-house catering specializing in American, European cuisine. At this wedding venue it isn’t possible to bring your own third-party catering.
No, JW Marriott San Francisco Union Square wedding venue doesn’t allow you to bring your own drinks.
No, there isn’t any parking available at the JW Marriott San Francisco Union Square wedding venue.
No, there isn’t any accommodation available at the JW Marriott San Francisco Union Square wedding venue or in the nearby area.
There are no noise restrictions at the JW Marriott San Francisco Union Square wedding venue.
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