Inn Marin and Suites Ascend Hotel Collection

I recently stayed at Inn Marin & Suites and had a fantastic experience! The room was spacious, clean, and beautifully decorated, providing a comfortable retreat after a long day. The staff were exceptionally friendly and attentive, ensuring that all my needs were met promptly. I particularly enjoyed the complimentary breakfast, which offered a great variety of options. The location was also perfect, offering a peaceful setting while still being conveniently close to local attractions. Overall, Inn Marin & Suites exceeded my expectations in every way. Highly recommended for anyone visiting the area!

This is quite possibly the worst experience in a hotel I have ever had. For starters, the person who checked us in was rude. They advertise a pool and hot tub, but you aren’t allowed to use them because of “something with the fence, it’s been a couple months.” We checked into our room and it was clean, but the air conditioning didn’t work. At 11:00 there was a van sitting in the middle of the parking lot blaring some weird music. They were there for about a half hour, but then around 2:00 am, some young people started partying in the room next door. This is a motel, so all rooms are ground floor next to each other by the parking lot. Very loud music, slamming doors, etc. In hind sight, I should have called the cops. This went on until about 4:30-5:00. When we checked out we told the front desk worker (who was very nice) and she proceeded to tell us that nobody checked into that room. So, I’m not sure what they have going on there..maybe kids sneaking in who have access? Will never go back and am so thankful we didn’t have our children with us!

My room has no dresser. They have continental breakfast but nothing hot. Unless you consider quaker parts "Hot"? The room is okay and the bed was surprisingly Soft. (Which I like) Location approximately was very good. Frwy close. Close to food and shopping to. (Dollar Tree) 4 ☆☆☆☆ overall for an economy inn.

I would have given Marin Inn a four out of five rating if not for the water situation. During our four-day stay, we had to call every day because the water would stop running. This was particularly inconvenient on the day of a wedding when I needed to get ready. Despite this issue, the overall experience at Marin Inn was decent. The housekeeping employees were helpful and accommodating, and the property had a nice yard for our dog. The complimentary intercontinental breakfast was a nice touch, and the location near stores was convenient. However, due to the recurring water problem, I am hesitant to stay at Marin Inn again in the future. The manager was not very helpful.

Stayed here for 5 days due to having a medical procedure done. Our company had booked it for us a week in advance. We checked in through the website & even ran my credit card through the website to place a card on file. Saw that the pool & hot tub were out of service on the website, but it seems like it has been for a very long time. The pool however, looked clean when we arrived & when we asked if it was good to swim, the front desk girl got off her phone and replied, "Not sure, but it's closed." I though that was an odd response. We had to check in again at the front desk, despite already checking in. When we got to our room, we noticed ants crawling all over the bathroom. We notified the staff & not one person came to fix it in the 5 days were there. Every single day, we were required to get a new card for the door. Constantly got locked out of our room & they told us they don't know why that is. The restaurant beside the hotel was absolutely fantastic! It was phenomenal! The service was great & the food was perfect. I would return there, but not the Hotel. It is very much a Motel. The issue that really bothered me is the fact that one of the managers/supervisor (Hispanic woman), she came to our room with the room service lady to let us know we have stayed past our check out time. It was 11:30am. I had a medical procedure done the day prior & had the company book us for a late check out. Our check out was supposed to be at 4pm. This woman refused to let me get a word out of my mouth & continuously told me I needed to be checked out at 11. That she'd give me 30 more minutes. I was done arguing with this lady, I was in severe amounts of pain. The gym wasn't open, so I asked the front desk if there was one close by...they said, "not sure." Meanwhile, there was one, not exaggerating, around the corner. The staff members here could not be bothered with a single thing! We witnessed a couple walk out & get talked out of not booking a room there from the front desk associates. Continental breakfast is 4 different kinds of toast, fruits, juice, cereal, coffee and yogurt. We stayed in Oakland in for a night at the Comfort Inn. 3 star hotel & 10x better. This was in the ghetto...Do not recommend.