Casa Loma Beach Hotel

Casa Loma is the perfect getaway. The room was spacious, clean, and full of amenities. The view from the balcony is incomparable. Despite the property undergoing some renovations at the time of this writing, it had little to no impact on the quality of our stay. The staff is exceptionally friendly and helpful. The location cannot be beat. The main beach is literally steps away, as are the shops and restaurants in the town of Laguna. Hope to return many times in the future!

It's hard to imagine a better location ANYWHERE - not just in Laguna. Park your car here and walk to everything. Breathtaking, million-dollar views from all over the property. Super friendly staff and the fresh cookies & binoculars were a nice touch. The building's various levels and stairs were easy to navigate after a few minutes. The room was clean, modern, and comfortable. The only possible complaints were that our A/C unit was fairly loud and the shower head was too low to comfortably wash my head at 6+ feet - BUT any reasonable person would easily overlook these things in the name of enjoying the incredible overall experience here. Casa Loma is worth a stay at any cost.

The hotel way beautiful and in an excellent location. However the hotel has a parking space hidden fee and they won’t mention it or charge it until your leave . The pool was very extremely outdated compared to over hotels in the area. The rooms are extremely disappointing due to their size not worth the price you pay. The hallways had no lights during my stay my front light of my room went out . The patio area in front of my room had a small table that was very dirty and dusty. The carpet in the room was torn. Overall a very disappointing stay for the price I paid. They never returned a fee that was charged that they stated they would return upon check out. The location is great but the hotel as a whole is disappointing.

When this wonderful place was named “The Inn at Laguna Beach” It was fabulous. Very clean rooms, great service and they always made us feel at home. Have stayed there many times. Have not visited under new name and ownership. I can say the new name doesn’t really have a ring or is very catchy. I hope things don’t change.

I am embarrassed to write this review so late. We moved to Laguna Beach on Oct. 29th, 2023. We didn't even have an apt. yet so we stayed at the Inn for two weeks. We reserved a room facing PCH because we weren't on vacation and just moved from Hawaii (we hardly heard any noise from PCH). Our room had 4 large suit cases, our Maltese and dog steps so it was crowded. The entire staff went out of their way to make us feel like residents not clients. The free coffee in the lobby every morning and the cookies and milk in the evening was a real treat. The coffee was great coffee too. Moving from Hawaii it was a little chilly here in the evenings so I asked for the heat to be turned up when I went to the desk in the morning. The gentleman from maintenance I believe his name was Oscar was there in 5 minutes and fixed it. All of the people from the front desk put up with me for all my requests (just needing help with things while we were looking for an apartment). They were amazing. I had packages arriving from Amazon during the 2 weeks on top of it. I even had to buy a stroller because my little one's knee cap dislocated. Oscar helped with that too. The housekeeping staff was great. They really couldn't do much in our room because it was so full. I had fresh towels every day and changed the bed. The bed and sheets were great. Now we get to the rooftop bar. We would go up there every night and watch the sunset. The bartender is a very nice man that put up with all my chattering of what we did everyday. On a few days when we didn't have any appointments we would go up at 2PM and he was there. The view is magnificent. That is something coming from someone that just moved from Hawaii that had a view of the ocean. I lived right by Diamond Head. Finally, we found an apartment. We couldn't believe it. It's across the street from the Inn one street back from PCH. We said our good-byes to everyone and the staff especially Oscar helped us with our all of our luggage and Amazon boxes as they put it into the movers truck that had our boxes we had shipped. I hope I didn't leave anyone out. We watch the reconstruction from our window and it's going to be stunning. We can't wait to join them on the rooftop again. Sincerely, Victoria R.