Ambrose Hotel

Incredible hotel and location. Great rooms, super quiet. And the people that work here are so incredibly kind and made the stay so easy. They could not have been nicer. Highly recommend. Kudos to the people here. Thank you.

I'm based near Laguna Beach and needed a last minute booking for an overnight stay and I was lucky enough to get the Ambrose Hotel's new manager, Brandon, on the line. He was able to get me situated quickly, and at a rate that worked for me, and was clear and efficient throughout our call. When I arrived, I was happy to see that the hotel is ideally situated across from the excellent Tartine Restaurant and Bakery....and blocks away from one of the best sushi restaurants in the area. And Brandon happened to be at reception and took the time to help us get set up in our room. The hotel entry and public spaces, including the fitness center, are clean, the lobby and dining area are modern and warm. And every staff member we met was friendly and on point. The hotel gave us a complimentary upgrade and our room on an upper floor had vaulted ceilings, was spacious-- especially for an LA hotel room--and clean (the latter is key, for me). While the hotel is not what I'd call a luxury hotel, (the rooms are sorta hip and sorta dated at the same time, but that's part of the Ambrose's charm) it does feel like a special, unique, boutique hotel, and I appreciate the offbeat feel of the place. It's quiet, and very well located in a safe neighborhood. I always feel like a hotel runs well (or poorly) based on how the place is managed. But we're giving a hand to Brandon for making the choice between staying at the Ambrose and another hotel closer to the SM Pier, an easy one. Efficiency, a welcoming energy, and clarity are excellent traits and help win over folks on the fence!

Beautiful hotel with lovely rooms. However, for the price paid, there is only housekeeping every 3rd day. Also our 2 rooms faced an alleyway which had trucks loading very noisily before 7am. We tried to use the Tesla car but it was never free. The eating are seating is dirty, lots of hairs on the sofas.

Aidee and Brandon really worked hard to make our trip special. We stayed over Christmas and they provided fantastic service. Overall the hotel is good. The walls are a little thin but the location was great for our stay and the rooms were comfortable despite a smallish bathroom. Would recommend.

Alfred at the front desk went above and beyond to help us out with a billing issue. The bar needs an upgrade. Kitchen does a good job with the food. A bit pricey but understandable due to its neighborhood. Beautiful room.